FAQ

Please send photos of your cosmetic product, packages, and expected capacity to our sales department info@haoyingmachinery.com and we will recommend directly. You could also send information through our INQUIRY page.
We can offer machines that conform with CE and offer one of the below: a.) our CE self-declaration sheet b.) CE certificate by a third party.
For standard machines, 30-45 days after P/O confirmation, this does not include shipment time.
Yes, we have our own design team. Please let us know your requirements and we will evaluate.
Please send your PACKAGE and BULK to us. When the machine is ready, we will test the machine using your packages and bulk.
Yes, we offer trial samples (the quantity depends on the product type).
Yes, we can support bulk and packages source.
Of course! We provide a total solution from machines to its accessories.
Under normal operating conditions, warranty period for machines is 1 year. Please note that all electrical devices and consumable parts are without warranty.
We have customer service department and field applicator engineers that can provide this service.
We participate in cosmetics tradeshows every year, such as COSMOPROF Bologna in Italy. Please see our NEWS & EXHIBITIONS page for more information.
Please view our MACHINES page or visit our YOUTUBE channel for specification details and videos!